Our Policies
Terms and Conditions:
- All guest must present Government issued Photo id address proof card (Driving License, Aadhar, Passport or Voter ID)
- Extra Beds are available on chargeable basis.
Refund & Cancellation Policy:
- Free Cancellation if cancelled in between booking date and 2 day(s) before check in date
- 100 percent cancellation charges will be levied if cancelled in between 2 day(s) before check in date and before on check in date
- 50% of advance payment is required within the 24 hours of the booking made to confirm your reservation. (Google Pay No. 9940050536)
privacy policy
Welcome to Zacs Valley Resort. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
How We Use Your Information
- To Provide Services: We use your information to process bookings, provide customer support, and fulfill your requests.
- Communication: We may use your contact information to send booking confirmations, updates, and promotional materials.and time of your visit
- Improvement: Your feedback and usage data help us improve our services and tailor our offerings to better meet your needs.
- Legal Requirements: We may use your information to comply with legal obligations and protect our rights.
Information We Collect
- Personal Information:When you make a booking or inquire about our services, we may collect personal details such as your name, address, email, phone number, payment information, and any other relevant details.
- Usage Data: We may collect information about how you interact with our website and services, such as your IP address, browser type, pages visited, and the date and time of your visit
Sharing Your Information
We do not sell or share your personal information with third parties, except:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and providing services to you.
- Legal Compliance: We may disclose your information if required by law or to protect our rights and safety.
Data Security
We implement various security measures to protect your personal information. However, no data transmission over the internet or electronic storage method is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Your Rights
- Access: You have the right to access the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You may request the deletion of your personal information, subject to legal requirements.
- Opt-Out: You can opt-out of receiving promotional communications from us at any time.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize repeat visitors and analyze site usage.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Zacs Valley Resort
Ganeshapuram, Perumal Malai,
Kodaikanal, India
Email: reservations@zacsvalley.com
Phone: 9884592507